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Store Policy

Privacy Policy

At StyleDrop, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

  • Personal Data: Name, billing/shipping address, email, phone number, payment details

  • Device Info: IP, browser, device type, time zone, cookies

  • Order Info: Products purchased, order history, preferences

2. How We Use Your Data

  • Process and deliver orders

  • Send transactional and promotional communications

  • Improve website and services

  • Comply with legal requirements

3. Sharing Your Information

We only share data with trusted providers:

  • Payment processors (Stripe, PayPal, Apple Pay, Google Pay)

  • Shipping/logistics partners

  • Marketing/email platforms (e.g., Klaviyo)

  • Analytics tools (Google Analytics)

👉 We never sell your data.

4. Data Retention

Kept as long as necessary for business or legal reasons.

5. Cookies

Used for browsing experience and targeted ads (can be disabled in browser).

Terms of service

1. Global Shipping

We ship worldwide.

2. Delivery Time

5–15 business days on average (customs/remote areas may take longer).

3. Processing

Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.

4. Tracking

Tracking number and carrier info sent by email once dispatched.

5. Customs/Duties

Customers are responsible for local duties/taxes.

6. Failed Deliveries

Incorrect/incomplete addresses that cause returns require reshipping fees.

7. Delays

StyleDrop is not responsible for customs or carrier delays.

Refund Policy

1. Refund Method

Refunds = non-expiring digital gift card.
No cash, bank, or card refunds.

2. Timeline

Store credit issued within 7 business days after inspection of returned item.

3. Not Eligible

  • Items outside the 7-day return window

  • Items not in returnable condition

  • Shipping fees & taxes

4. Gift Cards

Credits do not expire and can be used on any future order.

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